I am renting a newly finished basement in my house. I called and spoke with Jason who explained why they, as a property management company, would not be able to help me as it does not have it's own address. Jason did, however, give me GREAT direction as to what my options might be. Being a 'first timer' at this, his guidance was extremely valuable. If I, in the future, create this apartment as a separate unit I will definately choose to work with The Grandin Agency as my property management company.
I was hesitant to try the Grandin Agency as I had not heard of them before... we discussed our goals with Jason by phone. I could tell after speaking with him that he knew his industry very well. So glad we decided to jump in with both feet... our house rented in one day... ONE DAY! Holy cow, we couldn't have asked for anything more! Thanks Jason and Kumi!
Properties for purchase or rent. Affordable. Background and credit check. You must make 300% of the month's rent. $35 application fee.
We had minimal correspondence with Mr. Roggenesee but in the small time we worked with him he was polite, professional and very helpful. Sadly, the outcome wasn't exactly how we hoped but we appreciate Mr. Roggenesee for helping us as much as he did. He was a pleasure to work with.
I sent the company multiple messages over several weeks, no communication. then I called them multiple times to just get a machine. finally, spoke with Jason and have never been treated so rudely by a "professional" in my adult life. As a tenant the only thing I have seen this "agency" do is collect rent and not answer calls. They scheduled an inspection of the unit and a month later an email is sent for it to be rescheduled, no other communication about a cancelation. It was over three weeks before they sent someone to look at my hot water heater, luckily the owner took care of it in less than week. If you want someone who doesn't care about your tenants or property and you're just looking for someone to collect rent you've found the right company.
The Grandin Agency Property Management is a US Real Estate Agency based in Roanoke, Virginia. The Grandin Agency Property Management is located at 422 Campbell Ave SW, Roanoke, VA 24016, USA.
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