Great customer service! I drove down to the Roanoke area from Northern VA for a vacation and accidentally left my front wheel at home when I put my bike on the roof rack. Cardinal gave me a wheel to use for the weekend and didn't charge me, even though they knew I wasn't from the area and there was no expectation of future business from me.
Helpful & friendly! As a "casual" cyclist, it's nice to visit a shop without encountering that "elitist" attitude so prevalent in many shops. I needed a new wheel built & after trying a LBS, I decided to make the drive to Cardinal. They not only built my wheel, but did so at 1/2 the price my snooty LBS was charging. I was & am very happy...they are now my "go to" shop for parts, service, & accessories.
Cardinal Bicycle is an exceptional business. Everyone who works there is knowledgeable, friendly and professional. The quality of the bikes they sell is worth the price because the bikes last. I have been a repeat customer of Cardinal Bike for ten years and am completely satisfied.
Found that the owners sense of Valley monopoly has a big affect on his willingness to bring another biker to the sport. If you're thinking about it travel a bit you'll find yourself alot happier. Furthermore the prices are about 20% higher across the board.
Good prices, very helpful & knowledgeable staff! Was looking for a bike for my daughter, but didnt want one from the box stores. Devin talked me through all the different choices and gave me options without making me feel pressured. He even gave us maps of good areas to go riding.
Cardinal Bicycle is a US Bicycle Store based in Roanoke, Virginia. Cardinal Bicycle is located at 2901 Orange Ave NE, Roanoke, VA 24012, USA.
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