I would not even give them a single star. I purchased a new iguana from this pet store. The new iguana is covered in reptile mites and has a bacterial infection along with possibly more problems. I called the store and they are not willing to do anything about this issue that they caused except sell me mite wipes for $14.99. All of the money that they just cost me is outrageous. And the worst part is that any body could treat their animals so horribly
Such an amazing place. Better prices than petco and pet smart, the people know way more, and the most important thing the pets are very well taken care of here. I very much recommend.
Great staff! Animals are well taken care of and spent time by workers handling them.
The most knowledgeable staff in a pet shop I've ever come across. The fish guy is hands down the best. Very nice and full of great tips. Gave us some plants for free. Great little shop. Highly recommended.
We spent $27 and change on an automatic fish feeder since we're going on vacation. It simply didn't work. So, no problem, we'll take it back and get a refund. Um...nope. No refunds. Just an offer to order another one (it was the last one in stock) with no guarantees it would work either. We decided to just write this one off. We really wanted to buy locally and do repeat business but unfortunately Amazon got this one. It shipped the very next day AND it worked.
Exotics Aquatics is a US Pet Store based in Roanoke, Virginia. Exotics Aquatics is located at 5423 Williamson Rd, Roanoke, VA 24012, USA.
Please contact with Exotics Aquatics using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Exotics Aquatics opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.