I went there with a ring swollen into my finger desperate for help, when an online manufacturer hadn't used the right material and I had an allergic reaction. I'd tried everything for days and was in extensive pain. As a last hope, I stopped in and inquired if they knew how to get it off. They quickly and compassionately addressed my problem and didn't even charge me for the removal. (Even when whatever the ring WAS made of turned out to be a hard and time consuming removal). I personally believe that businesses are only as superior as the people that own them, so I felt compelled to let others know just what an amazing store we have right here in the Roanoke region. I wish I'd had more to give to show my gratitude than just this review. Should I ever be in need of jewelry, watches, etc I will surely be going to The Jewelry Connection and I hope anyone reading this makes the same choice!
Beautiful store...I went there several times to get a new battery for my watch. The service was okay one watch could not get running again. The last time I went there the owner kept complaining that he cannot make a living selling batteries that I needed to buy a watch. I've been in retail for 36 years and I have never seen this before I thought it was very rude and awkward for a owner to complain to a customer. I'll never go back again.
Great store great owner. He is very kind and has great prices. I would recommend this store over any jewelry stores in the area great quality at a great price and he has been in the area for many years. Locally owned always the better choice in my opinion. Honest and trustworthy will not sell something that is not quality. This place cares about its reputation and it shows.
I have always found Jewelry Connection employees to be extremely helpaul and courteous. Prices are in line and better than most other places. Jewelry repair work is done expertly and reasonably.
Absolutely the best service and quality merchandise. Been dealing with Rick and Edna for years. If I need a gift for my wife, I can just call and they know exactly what she loves!!!!
The Jewelry Connection is a US Jewelry Store based in Roanoke, Virginia. The Jewelry Connection is located at 2021 Colonial Ave, Roanoke, VA 24015, USA.
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