Excellent customer service. Great prices. Fabulous hours. Convenient location. Always calls with follow 24 hours later after a "sick" visit.
Dr. Hensen was a gem. She was EXTREMELY informative and so kind to my babies. Thank you guys for your hospitality.
My beloved pooch has been boarded here on several occasions, and he occasionally goes to doggie daycare. When I call to book an appointment, they KNOW my dog! They speak of him the way I spoke of my students! I would not hesitate to write a bad review if I believed my pup had been mistreated, but for now, I can't say enough good about the way these people make me feel.
I'm not sure right now. I've seen the negative posts and I've not had a bad experience with them. They are a little pricey, but have seemed to be good to my boy (dog). My mother in law hasn't had issues with them and has taken all her animals here for over 10 Years.
On October 7th my best friend, constant companion passed away peacefully at their office. Alex truly was our first son, I am writing this through tears. The Vet. and a female staff member were so kind. They allowed my husband and I to spend as much time as we needed with him. My only complaint is we had to pull over for Alex on the way there,so I called. A male answered the phone JB or BJ I only remember because he was so rude. I told him we would be 10 minutes late "well we are slammed with appointments today we will try and fit you in." I called again when we got there because we had to carry Alex in via the back entrance. The same guy answered the phone and as I was told to call so they could let us in he answered I told we were there he simply slammed down the phone. We had to knock at the door,and eventually let ourselves in. I don't care if he was having a bad freaking day,first of all he lied they were busy but closing at 2. He had no idea what we were there for!!! I give my thank you to the blonde hair vet. she was beyond kind and the dark haired assistant. I'd look at our paperwork but I can't bring myself to. Thank you both so much.
Brambleton Veterinary Hospital is a US Veterinary Care based in Roanoke, Virginia. Brambleton Veterinary Hospital is located at 3528 Brambleton Ave, Roanoke, VA 24018, USA.
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